Shipping policy

DELIVERY

Once your order has been received, we will pick and pack your umbrella within 48 hours.  We will then arrange delivery through either Australia Post Or Sendle, which should arrive within 2-8 business days.  We will send you an email with your tracking information once your order has shipped.  

Please note that you can track your order for an estimated time of arrival from the Australia Post website http://auspost.com.au/track or the Sendle website https://try.sendle.com/en-au/tracking 

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of a delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.